Frequently Asked Questions
Everything you need to know about shopping with Bruun & Stengade
How long does shipping typically take?
Orders are processed within 24 hours. Domestic delivery usually takes 2-4 business days, while international shipping can take 5-10 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use the prepaid return label included in your package.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
Are your products true to size?
Our garments are designed with a modern Scandinavian fit. We recommend checking our detailed Size Guide located on each product page to find your perfect measurements.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by region and will be calculated automatically at checkout.